Privacy Policy | Time Savvy

Last Updated: July 2026

We are committed to ensuring our documents are accessible to everyone. If you need this information in a different format please contact us:

Telephone: 01726 982201

Email: hello@timesavvy.co.uk

Introduction

Time Savvy Ltd ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.

This policy applies to personal information for which Time Savvy Ltd is the data controller. When we handle personal information on behalf of a client, that client will usually be the data controller and Time Savvy will act as a data processor under the client's instructions.

Who we are

Time Savvy Ltd is registered in England and Wales.

Company number: 15891564

Registered address: Curve House, Roche, Cornwall, PL26 8LH

Email: hello@timesavvy.co.uk

Telephone: 01726 982201

Personal information we may collect

Depending on how you interact with us, we may collect:

identity information, such as your name and company name;
contact information, such as your email address, telephone number and postal address;
enquiry, correspondence and service information;
billing, payment and transaction information;
technical information, such as your IP address, browser type, operating system and device identifiers;
website usage information, including pages viewed and interactions with our website;
marketing preferences and records of consent; and
other information you choose to provide to us.

How we collect personal information

We may collect personal information:

directly from you when you contact us, complete a form, make an enquiry, become a client or supplier, or communicate with us;
automatically through cookies and similar technologies when you use our website;
from clients, suppliers, professional advisers or publicly available sources where this is lawful and relevant; and
through third-party systems used to deliver our services.

How and why we use personal information

We only use personal information where we have a lawful basis. We may use it to:

respond to enquiries and communicate with you;
prepare proposals, enter into and manage contracts, and provide services;
manage client, supplier and business relationships;
process payments, maintain financial records and meet legal or tax obligations;
operate, secure and improve our website and services;
send marketing communications where you have consented or where another lawful basis applies;
prevent fraud, protect our business and manage legal claims; and
comply with legal and regulatory obligations.

Our lawful bases may include consent, performance of a contract, compliance with a legal obligation and our legitimate interests in operating and improving our business. Where we rely on legitimate interests, we consider and balance those interests against your rights and freedoms.

Marketing

We may send you marketing where you have asked to receive it or where the law otherwise allows us to do so. You can unsubscribe at any time by using the link in a marketing email or by contacting hello@timesavvy.co.uk.

We do not sell personal information to third parties for marketing purposes.

We use strictly necessary cookies to operate and secure our website. With your consent, we may also use optional cookies to understand website usage, improve the website and provide additional functionality.

Optional cookies will not be used unless you have made the relevant choice through our cookie banner or preference tool. You can change or withdraw your choices at any time. Please see our Cookie Policy for further information.

Sharing personal information

We may share personal information where necessary and lawful with:

service providers that support our website, communications, customer management, accounting, payment processing, IT and business operations;

professional advisers, including accountants, insurers, legal advisers and auditors;
clients or suppliers where this is necessary to provide or receive services;
regulators, courts, law-enforcement bodies or other authorities where required by law; and
a purchaser, investor or adviser in connection with a proposed business sale, restructuring or investment.

We require organisations that process personal information for us to protect it and use it only for the agreed purpose.

International transfers

Some service providers may process personal information outside the United Kingdom. Where this happens, we use appropriate safeguards required by data protection law, such as an adequacy decision or approved contractual protections.

Data retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, insurance and reporting requirements, resolve disputes and enforce agreements.

Retention periods vary according to the type of information and the reason we hold it. When information is no longer needed, we securely delete or anonymise it.

Data security

We use appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or access. Access is limited to people who need the information for legitimate business purposes and who are subject to confidentiality obligations.

No system can be guaranteed to be completely secure, but we review our security arrangements and respond to suspected personal data breaches in line with applicable law.

Your data protection rights

Depending on the circumstances, you may have the right to:

request access to the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete personal information;
object to particular uses of personal information;
ask us to restrict how we use personal information;
receive certain personal information in a portable format;
withdraw consent where we rely on consent; and
ask for human review of certain automated decisions, where applicable.

These rights are not absolute and may not apply in every situation. To exercise a right, contact hello@timesavvy.co.uk. We will normally respond within one month, although the law allows longer in some complex cases. We may ask for information to confirm your identity where reasonably necessary.

Third-party links

Our website may contain links to other websites. This Privacy Policy applies only to Time Savvy Ltd. We are not responsible for the privacy practices of other organisations, so you should review their privacy information separately.

Data protection complaints

If you have a concern or complaint about how we have collected, used, stored or shared your personal information, please contact us so that we have an opportunity to investigate and respond.

You can make a data protection complaint by email, telephone or post using the contact details below. Please provide your name and contact details, an explanation of your concern, any relevant dates or documents, and what you would like us to do to resolve the matter.

Please do not send identity documents unless we ask for them. We will only request proof of identity where it is reasonably necessary.

We will acknowledge your complaint within 30 days. We will investigate it fairly and without undue delay, keep you informed where the investigation is ongoing, and explain the outcome and any action taken. If someone complains on your behalf, we may ask for evidence that they have authority to act for you.

If you remain dissatisfied, you have the right to raise the matter with the Information Commissioner's Office (ICO). The ICO can be contacted through www.ico.org.uk or by telephone on 0303 123 1113.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated revision date. Where a change is significant, we may also bring it to your attention in another appropriate way.

Time Savvy Ltd

Curve House

Roche

Cornwall

PL26 8LH

Telephone: 01726 982201

Email: hello@timesavvy.co.uk